HostMop >> 14 Days Money Back Guarantee

You are satisfied or your money back!

HostMop offers money back guarantee with all our shared hosting plans for cancellations made within 14 days of the first order.

Our cancellation policy is very simple - if you cancel your account within 14 days after first signing up we will give you a full refund. Refund will exclude any setup fee is charged when you signed up and every domain registration fees are paid like us to pay for this.

The only way to cancel your account is by emailing us at billing@hostmop.com list your name, serial number, domain and email address. If we register a domain name for you as part of your hosting package with us, and you decide that you want to cancel your account during the first 14 days, then we will reduce the cost of the domain name of the money we refund you. We then will release the domain after the standard 60 days so you are free to take elsewhere. During the 60 days you can change your nameservers to point somewhere else so you can still access your site.

There are no refunds on dedicated servers, administrative fees, install fees for custom software, or domain name purchases. Refund requests for shared and reseller accounts after the initial 14 days will be refunded on a prorated basis of any unused time.

Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

For further information, please view our Term of Service.